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Food, hospitality and leisure

  • Cafés and coffee chainsSee where each location slips at peak hours
  • Restaurants and quick serviceCatch quality gaps between locations early
  • Hotels and hospitalityTrack rooms, front desk and value in one report
  • Entertainment venuesSpot hardware and connection issues early

Retail and services

  • Retail and grocery chainsTrack checkout, stock and store order by store
  • Beauty salons and spasTrack bookings, hygiene and stylist consistency
  • Gyms and fitness chainsSeparate equipment, crowding and membership issues
  • Bank and finance branchesTrack branch waits and staff support

Public and mobility

  • Public institutions and municipal servicesSee how citizens experience every service point
  • Fuel stationsTrack forecourt, shop and restrooms by station
  • Automotive service and dealershipsTrack delivery times and price clarity

Health

  • Hospitals and health centersFollow the patient experience from reception on
  • Dental and aesthetic clinicsTrack trust from booking to results
  • PharmaciesSee stock and advice issues by pharmacy
  • Veterinary clinicsTrack care, pricing and emergency access

Operating model

  • OverviewWhy reviews are your most accessible operating data
  • How it worksA four-step daily rhythm from connection to action

Capabilities

  • All reviewsEvery location's new reviews on one screen each morning
  • Smart reportsSee, location by location, what the average hides
  • AI repliesDrafts in the reviewer's language, approved by your team
  • Brand voiceOne tone, form of address and sign-off everywhere
  • Smart rulesEmail your team when an important review arrives
  • Review topicsEvery review split by topic and sentiment

Resources

  • View allEvery article, newest first
  • ProductHow Fidkeep works, step by step
  • UpdatesWhat we have shipped and improved
  • Business GuidesTurn reviews into operating decisions in your industry
  • LegalTerms, privacy, KVKK and company details
LATESTEvery location, one daily view

Check new customer reviews and the locations that need attention, across your whole network, from one screen every day.

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Fidkeep legal

Company Information

Commercial, tax and contact details of FİDKEEP TEKNOLOJİ TİCARET LİMİTED ŞİRKETİ, the service provider behind Fidkeep.

Effective date: 1 October 2026

On this page

  1. 1. Business details
  2. 2. Contact details
  3. 3. Official notices and correspondence
  4. 4. Trademarks and domain name
On this page +
  1. 1. Business details
  2. 2. Contact details
  3. 3. Official notices and correspondence
  4. 4. Trademarks and domain name

This page contains the identifying information about the service provider required by Article 3 of Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce. The fidkeep.com website and the Fidkeep application are operated by the company whose details are given below. This English version is provided for convenience; the Turkish version prevails in case of conflict.

1. Business details

  • Trade name: FİDKEEP TEKNOLOJİ TİCARET LİMİTED ŞİRKETİ
  • Short name: Fidkeep
  • Company type: Limited liability company (limited şirket)
  • MERSİS No: 0387146003100001
  • Tax office / Tax ID (VKN): Şahinbey Tax Office / 3871460031

Fidkeep is a member of the Gaziantep Chamber of Commerce and is subject to the chamber's rules of professional conduct. Information on these rules is available from the Gaziantep Chamber of Commerce.

2. Contact details

  • Address: Sarıgüllük Mah. Ali Nadi Ünler Bul. Milenyum Apt. No: 3A, Şehitkamil / Gaziantep, Türkiye
  • E-mail: [email protected]
  • KEP (registered e-mail) address: [email protected]
  • UETS address: 25858-21686-99393
  • Website: https://fidkeep.com
  • Application sign-in: https://auth.fidkeep.com

All requests concerning support, privacy, personal data, billing and legal matters are handled at [email protected].

3. Official notices and correspondence

  • Formal notices between merchants, such as notices of default or termination, should be sent to Fidkeep's KEP address ([email protected]) in accordance with Article 18(3) of Turkish Commercial Code No. 6102.
  • Public authorities may serve electronic notifications through the National Electronic Notification System (UETS) at address 25858-21686-99393.
  • Written correspondence may also be sent to the registered office address above.
  • For day-to-day communication, support and information requests, use [email protected].

Requests concerning personal data follow the methods on the Data Subject Request Form page.

4. Trademarks and domain name

  • The Fidkeep name and logo, and the fidkeep.com domain name and its subdomains, belong to FİDKEEP TEKNOLOJİ TİCARET LİMİTED ŞİRKETİ. They may not be used without prior written permission.
  • Google, Google Business Profile and Google Maps are trademarks of Google LLC. Fidkeep is not affiliated with, endorsed by or sponsored by Google LLC.
  • Other trademarks and product names mentioned on this site belong to their respective owners.

Other legal documents

All legal documents
  • Terms of Service→
  • Subscription and Payment Terms→
  • Cancellation and Refund Policy→
  • Acceptable Use Policy→
  • Data Processing Agreement→
  • Privacy Policy→
  • KVKK Privacy Notice→
  • Data Subject Request Form→
  • Cookie Policy→
  • Subprocessors→
  • AI Use Principles→
Fidkeep

Why Fidkeep

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Solutions

CafésRestaurantsPublic servicesFuel stationsHealth centersAll industries

Resources

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Legal

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¹ Fidkeep currently supports Google Maps reviews only; Yandex Maps and Tripadvisor support will arrive in upcoming releases.

© 2026 Fidkeep Teknoloji Ticaret Ltd. Şti. All rights reserved.

Google Maps and Google Business Profile are trademarks of Google LLC. Other brand names belong to their respective owners.