About us

Your customers write every day.
We make sure your team hears them.

Fidkeep brings every location's Google, Yandex Maps and Tripadvisor reviews¹ into one view, separates recurring issues by branch and topic, and shows your team where to start.

Google, Yandex Maps, Tripadvisor¹Single and multi-locationMonthly smart reports

What we believe

AI speeds up the work.
The decision always stays with you.

We build Fidkeep on three principles. Every new feature has to respect them.

You stay in control

AI drafts are always editable. You decide what is published and when; automatic replies run only if you switch them on.

Every location has its own voice

A café and a hospital cannot sound the same. Reply tone and preferences are set per location, and branch context is never lost.

Clear data boundaries

We use Google data only to provide the service; we do not use it to train AI models. We state plainly what we process and why.

Built for every size, from one location to a chain

  • Single-location businesses

    Owners see every review on one screen each morning, reply in minutes and notice what keeps coming up.

  • Multi-location chains

    The monthly report shows which location drifts from the standard, with the real reviews behind it; the average rating hides nothing.

  • Customer-experience and operations teams

    With roles, location permissions and smart rules, everyone works only on the locations they are responsible for.

  • Agencies

    Manage clients' reviews from one workspace, with a separate tone and report for every brand and location.

Company

The team behind Fidkeep.

Fidkeep is developed and operated by FİDKEEP TEKNOLOJİ TİCARET LİMİTED ŞİRKETİ. We design the product around how businesses in Türkiye actually work, Turkish first.

Full company information
Trade name
FİDKEEP TEKNOLOJİ TİCARET LİMİTED ŞİRKETİ
Headquarters
Şehitkamil / Gaziantep, Türkiye
Tax office / Tax ID
Şahinbey / 3871460031
MERSİS No
0387146003100001