Fidkeep · Google review management

Reply to every review in your brand voice with Fidkeep.

Fidkeep brings Google Business Profile reviews together and helps you prepare, edit, and publish AI-assisted replies for each location.

Built for daily review operations

One clear workflow instead of scattered tools.

The essential steps for business owners and multi-location teams come together in one workspace.

01See Google reviews in one place
02Preserve each location’s voice
03Spot recurring customer feedback

One flow from review to reply

01

Understand the review

Follow reviews and publishing states for the Google Business Profile locations you select.

BK
Burcu K.★★★★★

The team was attentive and made us feel genuinely valued throughout the experience.

Google review
02

Choose the reply tone

Shape AI drafts with tone, length, preferred phrases, and examples specific to your business.

Reply toneWarm and friendlyClear and concise
03

Edit the draft

Review and edit the AI-assisted draft, then publish it to Google when it is ready.

Reply draft ready

Thank you for your thoughtful review. We would be delighted to welcome you again.

Review and publish reply ↗

Google data use

Fidkeep uses Google access only to provide its product features.

Fidkeep requests the business.manage permission to list the Google Business Profile accounts and locations you connect, display reviews, and publish or update replies at your direction.

Google user data is not sold, used for advertising, or shared except as necessary to provide the service. You can remove Fidkeep’s access from your Google Account at any time.

Read how we protect Google user data

How it works

From your Google account to a published reply in three steps.

  1. Step 1

    Connect your Google account

    Choose the Google Business Profile locations you want to manage.

    • Secure connection with your Google account
    • Location selection
  2. Step 2

    Define your reply style

    Set the tone, language, and brand phrases for each location in a short setup.

    • Business context
    • Reply tone
  3. Step 3

    Review, publish, and follow

    Edit AI-assisted drafts, send them to Google, and track outcomes in your reports.

    • Reply draft ready
    • Publish to Google

You stay in control

Give review replies a more consistent workflow.

Connect your first location and start building your Fidkeep workspace.